Chatway

Live chat and customer support with a REST API, hosted MCP and webhooks

Free / paid plans
Visit website ↗
About the product

What does Chatway do?

Chatway is a live chat and customer support platform with a REST API, a hosted MCP server and outbound webhooks. Developers can work with contacts, conversations, messages, agents and widgets, send replies, resolve conversations and receive real-time events for CRM sync and support workflows. The REST API uses JSON over HTTPS with X-API-KEY authentication. The hosted MCP endpoint uses Streamable HTTP and scoped OAuth access for AI assistants. API, MCP and webhooks are available on Free and paid plans, with plan-based conversation limits and underlying feature availability. Documentation: https://developers.chatway.app/ . MCP endpoint: https://mcp.chatway.app/mcp .

Who it’s for

Who should use Chatway?

customer support teams, ecommerce teams and developers, small businesses are the clearest fit based on how the product is positioned.

Quick fit check

Best fit

Pricing: Free / paid plans

Platforms: MCP, REST API, Web

Cost

How much does Chatway cost?

Free / paid plans Check the provider’s own page for the latest pricing, packages and terms.

Directory note

Details, pricing and availability can change. We use provider information, verified owner updates and editorial review where available. Check the provider’s own page before making a purchase, booking or important decision.

Profile last updated 20 Oct 2026.
Community ratings

Ratings & reviews

Rate this listing

Sign in to rate this listing and share first-hand feedback.

Sign in or join
No written reviews yet

Be the first to share a useful first-hand impression.

Discussion

Questions and experiences

Used Chatway? Share something that would help another person decide whether it is right for them.

Growth help from the team behind The Tool Directory

Built the product. Need help getting people to find, choose or keep using it?

The Tofu Group helps founders diagnose where growth is actually getting stuck — search and AI visibility, positioning, conversion, content, acquisition or retention — before adding more marketing for the sake of it.