SeaTicket

AI-powered open-source support center for your community

Open source
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About the product

What does SeaTicket do?

SeaTicket is an AI-powered, open-source support center for your community and customers. It brings GitHub issues and pull requests, Discord forum posts, Discourse topics and support emails into one workspace, so public threads and private requests are handled side by side.

AI agents pick up every new question, search related issues, past cases and your knowledge base, and suggest a reply or a ticket. Your team approves, edits or discards each suggestion, and nothing is sent without that review. Approved replies post back to the original thread, and approved resolutions can be saved to a searchable knowledge base.

It also includes a self-service portal with AI chat, documentation and ticket tracking. It is released under the Apache 2.0 license and can be self-hosted with Docker Compose or used on the cloud, with a free plan.

Who it’s for

Who should use SeaTicket?

and teams that self-host, community managers, open-source maintainers, software and SaaS teams are the clearest fit based on how the product is positioned.

Quick fit check

Best fit

Pricing: Open source

Platforms: Self-hosted, Web

Cost

How much does SeaTicket cost?

Open source Check the provider’s own page for the latest pricing, packages and terms.

Product preview

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Directory note

Details, pricing and availability can change. We use provider information, verified owner updates and editorial review where available. Check the provider’s own page before making a purchase, booking or important decision.

Profile last updated 5 Nov 2026.
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Growth help from the team behind The Tool Directory

Built the product. Need help getting people to find, choose or keep using it?

The Tofu Group helps founders diagnose where growth is actually getting stuck — search and AI visibility, positioning, conversion, content, acquisition or retention — before adding more marketing for the sake of it.