Supportifier

Helpdesk with a customer portal, shared inbox and AI reply drafts grounded in your own reviewed knowledge base

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About the product

What does Supportifier do?

Supportifier is a customer service system from Successifier AB in Stockholm, Sweden. Support teams get a shared inbox for email, chat and form tickets, where every ticket has an owner, status and SLA target, and the AI prepares reply drafts that a person approves before anything is sent. Customers can follow their own tickets in a customer portal and sign in with Google, Microsoft Entra ID, a password or an email link. All answers – in the help centre, the AI contact form and the chat – come from one knowledge base that the team has reviewed, built from existing documents, the website and past tickets. When the chat has no answer it says so and hands over to a person with the context kept. Integrations include Gmail, Microsoft 365, Shopify, Magento, Visma Business NXT, Dynamics 365 Business Central, Stripe, PostNord and DHL. Customer data is stored in the EU/EEA and is not used for AI training.

Who it’s for

Who should use Supportifier?

Customer service teams at SMEs in e-commerce, services and SaaS are the clearest fit based on how the product is positioned.

Quick fit check

Best fit

Pricing: Contact for pricing

Platforms: Web

Cost

How much does Supportifier cost?

Contact for pricing Check the provider’s own page for the latest pricing, packages and terms.

Directory note

Details, pricing and availability can change. We use provider information, verified owner updates and editorial review where available. Check the provider’s own page before making a purchase, booking or important decision.

Profile last updated 20 Oct 2026.
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