What does VikiDesk do?
VikiDesk combines Windows remote support with Viki, an AI assistant for PC troubleshooting. IT service providers manage customer devices, tickets and appointments in a central console. Features include remote sessions, file transfer and text-based tasks governed by device permissions and user or support authorization. A customer module supports ongoing service relationships, and a quick-support tool supports individual sessions. Paid subscriptions are available with and without AI, with a five-day trial for eligible plans. The interface primarily serves German-speaking customers.
Who should use VikiDesk?
IT service providers, primarily in Germany., small IT teams and private Windows users are the clearest fit based on how the product is positioned.
Best fit
Pricing: Paid
Platforms: Windows
How much does VikiDesk cost?
Paid Check the provider’s own page for the latest pricing, packages and terms.
Details, pricing and availability can change. We use provider information, verified owner updates and editorial review where available. Check the provider’s own page before making a purchase, booking or important decision.
Profile last updated 21 Oct 2026.
Sign in to leave feedback and earn community points.
Sign in or join